We are now launching our updated business portal as a dedicated offering aimed at the municipality's business development department. The solution is designed to provide entrepreneurs with a clear and unified entry point for their interactions with the municipality.
In many municipalities, business matters, information, and contact channels are spread across various systems and departments. The Business Portal brings all of this together in a single logged-in view, giving business owners a personal overview of their company and their interactions with the municipality.
In the Business Portal, you will find, among other things:
- Overview / Homepage a personal view of the business owner's interactions with the municipality
- My Businesses displays companies linked to the logged-in business owner
- My Cases a combined overview of the company's ongoing and completed matters.
- Permits, Certificates, and Registrations all in one place
- My Properties information about the company's properties and related matters.
- My Invoices an overview of invoices from the municipality, including their status and details.
- Powers of Attorney via My Representatives the ability to represent one or more businesses in their interactions with the municipality.
- Business Guide book a business guide directly through the portal.
- Information and News targeted information and updates for business owners.
- Customized to the municipality's visual identity
A tool to support the municipality's business services
Economic development departments work daily to make the municipality more accessible to business owners and to create services that are perceived as simple, clear, and coordinated. The Business Portal has been developed to support this effort.
By bringing together a company's matters, information, and contact channels into a single view, business owners gain a better overview of their interactions with the municipality. This leads to clearer processes, improved transparency, and makes it easier to track cases without needing to contact multiple departments.
At the same time, the portal provides the municipality with better opportunities to work more systematically with business services. Business owners can more easily find information themselves, track their matters, and book appointments when needed. This reduces the workload on contact centers and case officers, freeing up time for more valuable dialogue with the business community.
A more consolidated and accessible business service is also a crucial part of strengthening the municipality's business environment. When processes are easy to understand, matters can be tracked, and the right department is easy to contact, the municipality becomes simpler to work with. In the long run, this can lead to improved relationships with local businesses and a stronger overall business climate.
Book a demo and let's discuss further!
