Collect, manage, and automate with easy-to-use portals.
Onify creates digital portals that gather all services in one place, available around the clock for citizens, employees or customers. We help you collect, structure and use data for easier and better service. Without having to change systems.
Our offering
catering licenses building permits School placements. Digital powers of attorney. Onify Citizen is a digital, data-driven portal that brings together all municipal services in one place - available around the clock for the citizen. It is quick to implement, integrates with your existing systems and simplifies work for both citizens and employees.
Build a case management portal, IT portal, order portal, or invoice portal on our platform. A logged-in and neutral interface on top of your systems that gathers information and processes in a unified view. A customer-specific solution tailored to your workflows and needs.
News
My Tasks: Keep track of all your municipal tasks in one place
Many municipalities currently manage cases across multiple different systems. For residents and business owners, this can make it difficult to get a clear overview of what is happening, the status of a case, and where to find relevant information. With the case management module in Onify Residents, the municipality consolidates its cases into a single
Insight 2025 points the way: business services are increasingly about clarity, accessibility, and digital workflows
This year’s results from SKR’s “Insikt” service survey show that municipal services for businesses remain at a high level. The overall NKI score remains at 74 and
Onify Residents becomes Karlskrona Municipality's My Pages
The City of Karlskrona is now taking the next step toward a unified resident portal. Starting April 8, the resident portal will become the city’s new “My Pages.” This also means
This is what it looks like!
Simple, fast and personal. Here's a taste of how Onify Citizen works.
What our customers say
”We want to offer businesses an easy way to access, track, and gain an overview of their interactions with the municipality.”
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Fredrik Sjölin, Karlskrona municipality
“With the self-service portal, users can manage their matters entirely on their own without support from the IT department.”
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Ljusdal municipality
“Fast, efficient, and user-friendly. Previously, handling a new case could take up to 15 minutes; today, it takes 10 seconds, an enormous time saving.”
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Linköping municipality
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University of Helsinki
How it works
Connects your systems
Onify integrates with your existing business systems and tools, no matter the provider. With support for various technologies like APIs, scripts, RPA, AI Agents, and database connections, we can link almost anything. This means you can use your existing data in a smarter and more accessible way.
Pre-built integrations
To help you get started quickly, we offer pre-built integrations for many common business systems. This simplifies the setup process and reduces the time it takes for you to get up and running. Contact us, and we'll be happy to tell you more about the systems we support and how you can benefit from them.
Everything is searchable
Our search engine, powered by Elasticsearch, continuously indexes information. This ensures users quickly find what they're looking for, whether it's cases, documents, properties, or contacts. Relevant results appear directly in the interface, making the search experience both powerful and straightforward.
Automated workflows with BPMN
With support for BPMN 2.0, we can build the logic and workflows that operate behind the scenes. We control what is displayed, the sequence of steps, and how different systems interact. This results in efficient, automated processes and fewer manual tasks for everyone.
Object-oriented approach
We focus on objects – such as companies, cases, computers, customers, or properties – rather than individual systems. We transform information into common structures, regardless of its origin. This creates a consistent experience where the right information is easily presented to the right user in the correct context.
Tailored for users
Onify supports role-based interfaces, making it easy to customize the portal for different audiences: Citizens, business owners, suppliers, employees or managers. The result is clear views with the right information, without the user having to think about which system the data is actually retrieved from.
Want to know more about how it works? Visit our support hub.
Ready to get started?
With the right preparations, your new portal could be ready within a couple of months. Contact us for a demo.