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Over the years, we have developed everything from customer portals, administrator portals, IT portals and invoice portals for companies, municipalities and organizations. Each project has given us experience of how to create smooth, user-friendly interfaces that free up time, reduce administration and provide a better experience for both users and business.
Here you will find some of our most requested solutions and customer cases that show what we can achieve together.
Digitize and automate the entire invoice flow
An invoice portal brings together the entire invoice process in one place - from incoming invoices and authorization to follow-up and analysis. With a clear overview, you avoid manual steps and reduce the risk of errors, while saving both time and money.
Onify has helped organizations digitize and automate their invoice management so that employees can focus on what really creates value. The portals integrate with existing financial systems and RPA solutions to create a seamless whole. The result is faster processes, better control and more satisfied users - both in the finance function and in the business.
One example is our work with Stena Fastigheter, where we have digitized and automated their invoice flow together.
More efficient case management
An agent portal gives your employees a single workspace where they can quickly get an overview, manage cases and work more efficiently. Instead of jumping between different systems, the agent gets all relevant information in one place.
With Onify, we have developed case portals and internal agent portals that reduce administration and create smoother processes. It can be about case management, internal orders or coordination between different departments. For employees, this means shorter lead times, fewer errors and simpler workflows. For the organization, it means happier employees and better service to citizens or customers.
Read more about our customer Linköping Municipality simplifies with Onify under customer experiences.
Control over IT assets and users
An IT portal makes it easy to keep track of all your IT assets - from computers and mobiles to software, licenses and user accounts. With a single view, you can see at a glance what's being used, what needs replacing and what costs are associated with your assets.
We have built IT portals that give both the IT department and users a better overview and a higher degree of self-service. This saves time, reduces errors and makes it possible to work more proactively with the entire IT environment. For many customers, this has meant that support cases are reduced, while orders and installations are significantly faster.
Read more about how the University of Helsinki streamlines its operations with the help of Onify.
Self-service for your customers
A customer portal brings all information and services together in one place so that your customers can easily log in, find what they need and follow their cases without contacting support. This saves both time and resources internally while strengthening your relationship with customers.
With Onify, we have built digital customer portals that simplify everything from self-service and orders to the management of contracts, invoices and support cases. The portals are integrated with existing systems so that you get a smooth whole without having to replace what you already have. The result is a better customer experience, fewer support cases and more efficient processes.
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